Some brilliant insights from Mark Schaefer, directionally all of these are good recommendations based on facts. If 71% of buyers from the 2011 buyer report from Buyersphere reference blogs as part of the first stage of buying, then it might be a good idea to have one. I talked to few small and big names who have been in to this business from past many years…and this is what they have to say:
1. Our buyers don’t use social media and alike: Well with over 750 Million people on facebook, there just might be some of your customers there. Maybe Facebook isn’t the right place for your industry, but LinkedIn is north of 200 million, so there might be a couple of buyers there for you to engage and build relationships with.
2. I don’t have time: If your competitors using social media, you better get time out from your busy schedule…How do they have the time? I guess they make the time, you should too.
3. We don’t have that much content: Really? Talk to your own CEO, talk to your customer, have their pain points and the mitigations on your blog, how about placing the call which that customer made yesterday evening, when your products did a wow for him…As marketers and product folks we are writing all the time, but if you don’t have content – ask others in your business. Who? People in development, support, professional services or wherever..you must be having many smart people working for you…
- Do Klout scores really matter? (thecontentlab.icrossing.com)